U.S. Shipments (does not include Hawaii or Alaska)
Sorry, shipments cannot be made to P.O. Boxes, APO's or FPO's.
All orders placed will be processed and shipped within 5 - 7 business days once credit card authorization and verification have been obtained. All customers will receive a confirmation email with tracking information when the order has shipped.
If you have any questions about shipping or wish to select another shipping method please email us or call 1-800-843-1474.
We hope you are satisfied with your purchase. If for some reason you are dissatisfied with your merchandise, we will be happy to exchange your product or issue a store credit within 60 days of purchase. We do not issue refunds.
Fine jewelry can be enjoyed for years or even generations if it is cared for and maintained properly. Keep a close eye on your pieces, look for loose stones, worn links, or bent prongs. If you notice anything that needs repair, feel free to contact us to have it inspected and repaired. Having a professional jeweler inspect your collection regularly is the best way to ensure it will last for generations.
At Gold Creations, we have used Connoisseurs jewelry cleaning supplies for decades. We have always been impressed with the quality or performance of their products. Connoisseurs, a name well known in the jewelry industry, is based in Woburn, Massachusetts. They make all of their products at a state of the art facility. We use their Sterling Silver Jewelry Cleaner and Connoisseurs Precious Jewelry Cleaner in our store daily.
Try their treated polishing cloths on the go. Connoisseurs is sold at Target, Walmart, CVS, Rite Aid, Walgreens, and Amazon. Always be careful to read the instructions thoroughly before using any product on your jewelry. When jewelry is exposed to salty air, air pollutants, dust, perspiration, or perfumes, it can become dull or lose its natural luster. Let your jewelry be the last thing you put on, after hair care products, lotions, or perfumes. After wearing your pieces, it is a good idea to wipe them down with a cloth to remove any unwanted residue.
Sterling Silver Jewelry
Sterling silver tarnishes when in the presence of anything containing sulfur such as, rubber, perspiration, leather, chlorine, and salt air. These elements cannot be avoided so make sure to maintenance your jewelry as needed. Wearing sterling silver pieces often can help reduce the need for cleaning and polishing; the longer it sits the more it will tarnish. After wearing, wipe the jewelry with a cleaning cloth or plain cloth to remove unwanted residue. When it comes to oxidized sterling silver jewelry, be careful not to over clean or polish the piece. An oxidized finish is the blackening of ornamentation and crevices of the piece to enhance the details. The dark color will come off if you work it too much. Remember after cleaning, let your jewelry lay on a towel until completely dry. Always store your jewelry in a dry, low humidity place.
At Gold Creations, we carry fine jewelry made of 14k yellow and white gold. Gold Jewelry can show wear and must be cleaned or repaired occasionally. Watch for loose stones, damaged prongs, and broken clasps that will need to be brought in for professional repair. Store your fine jewelry in protective box or case, and always store when totally dry. Cleaning with a liquid cleaner at home on a regular basis will help keep your pieces brilliant and bright. Using a rouge cloth to polish and shine is also an easy way to keep your collection at its best.
In order to retain pearls’ luster and beauty, always store your pearls away from other pieces like in a pouch or box. Use a cloth bag, do not seal in plastic bags as pearls need humidity to keep their shine and avoid dry cracking. Put on your pearl pieces last, avoiding cosmetics and keep them away from skin care products. Try to remove them before exercise to avoid perspiration, then always wipe them with a damp cloth. Do not clean pearls with any liquid cleaner because it will ruin them. They can be cleaned with warm water and a little diluted dish soap then dried thoroughly with a cloth. Store once the pearls are totally dry. For sterling or gold details like clasps or monograms, you can use a rouge cloth to shine. Lastly, pearls need repairs from time to time so be sure to watch for stretched strands, loose pearl fixtures, and broken clasps. Pearl jewelry can be restrung by hand professionally as needed.